FREQUENTLY ASKED QUESTIONS

Shopping at Hunkky Dory is simple:

  • If you know what exactly you are looking for,then go to our home page where you can see all our categories on top right, click on the categories AND you will found all items there. Once you have found that item, choose the one and click “Add to Bag” under every item.
  • Go through the items in your bag. You can also click on the remove icon to delete items from the bag.
  • Click on “check out”to finish the order.
  • You also can filter your requirement by price, Brand and Occasion.
  • You can also use our search button to find out your requirement which is just below the category menu.
  • You can also choose or upload your own design and we will get the dress designed for you.

Yes. You can enter the home page only after registering as a new user. However, the registration process is pretty simple. Register with us to enjoy the following advantages of Hunkky Dory account:

  • To create an account, click on “I Am New User” and then fill up your details.
  • Manage all your account details and information.
  • Save all your details so that you can shop faster next time.
  • Request for your exchange and return directly from your account.
  • Track your orders and past purchases.

If you have forgotten you password, click on “Forgot Password” and follow the instructions on the Log-in page.

As an authorized dealer with our in-house designer, we guarantee that every item we sell is 100 {de686dfddf7501fafd5bc8cfad5dfbcfd2975e38eefdc424febbe4e5b3c09f87} genuine. Please keep in mind that we are not able to comment on the genuineness of any items not bought from hunkkydory.com

You don’t have to choose any size. Once you place your order our Fashion assistant will visit your place and take your measurements.After that our in house fashion designer will design the dress according to the fabric chosen by you at the time of taking your measurement. You can hereby design your dream dress customized according to your preferences.

We have made every possible effort to precisely display all the colors of the product that appears on the site.Also we are the very first E-commerce store where you can feel and touch your fabrics after placing your order. While taking your measurement, our Fashion assistant will carry the fabrics recommended by our fashion designer.We can’t assure that the screen displays or monitor color will be completely precise, as colors on monitors vary.

All the products will be in stock unless “Out of Stock” is displayed. Please keep in mind that even after adding a product to the bag, it can be purchased by another customer, until you have finished the order. You can always call us for stock details as a registered user.

We accept PayPal, Visa, Maestro, MasterCard, American Express, Discover, and Diners Club credit and debit cards. Please keep in mind that we don’t accept other methods of payment other than the ones listed above.

At Hunkky Dory, your online safety is vital to us. We use the best SSL encryption technology to ensure safety of your credit card details through our systems. All the orders are processed though a secured checkout system. Moreover, for your protection and safety, we will confirm that the billing address you offered matches with that of your credit card company. You can also safely store your credit card details with us. This implies that you won’t have to enter them repeatedly for future purchases. We ensure complete safety of your personal details.

There are two methods of removing previously saved credit card details:

  • During your next purchase, just ‘uncheck’ the option “Remember my payment details” on my payment page.
  • Add or edit a new shipping address.

Sadly, we are unable to redirect the orders once your items are dispatched. Hence, please make sure you offer a proper shipping address for the particular delivery.

Unfortunately, you can’t add items after proceeding for the payment of your existing order. If you want all the items to be delivered together, you have to cancel the order to get all the items you need at a time.

After placing an order, you will be sent an email confirming thatit has been received. Your card will only be debited after you proceed towards the gateway and enter the one-time password. In case any items you ordered is out of stock, we will get in touch with you by email and will only charge you for the items in stock

Once your orders are shipped, you will get an email conformation of your shipping details and your tracking number. After registration, you will be able to track the status of your shipment by choosing “My Orders”.

Our Fashion Assistant will visit your address after booking and the delivery related commitment will be made after analysing all your preferences and requirements. Delivery time of the order may vary according to unique real-time situations. If you are registered with us, you will be able to view and track the status of your shipment by logging in and choosing “My Orders”. If you are not a registered user, register now to avail these benefits.

  • For Indian customers, the amount displayed that you have to pay will be inclusive of all duties and taxes.
  • For international customers, product prices are displayed without any kind of import duties. As the customer, you are liable for all kinds of import duties and local taxes levied by the country you are in.

All the items are insured against accidental damage and theft while in transit from Hunkky Dory to the shipping address. Once your items have been delivered to the mentioned delivery address, they are no longer under the coverage of insurance. If you notice that your box is damaged on arrival, we suggest that you either make a note while accepting the box or refuse the delivery.

You can stay assured that your personal details are kept confidential and private. To register at Hunkky Dory, we have to know your name, shipping address and email address. While processing your order online we need your billing address, shipping address, telephone number, credit card number and its expiry date. Please keep in mind that Hunkky Dory may utilize your contact details to inform you about the latest offers through email.

Get started by creating your Hunkky Dory Account. Deploy the word by sharing your link through Facebook, Whats App, Hike or any other social network and emails. You’ll get paid every time your reference shops from Hunkky Dory after registering with us. This amount will be the percentage of the shopping amount of your reference. Check out our video on “Invite and Earn” page to understand the process and calculation of your earnings,

Click on “Upload your design” tab on the clothing or home page. It will redirect you to a new page. After that, follow the steps as instructed. You will be asked to upload the image of your design. Fill up all your details, including your phone number and address. Then click on the submit button. Our customer care executive will get in touch with you within 24 working hours.

Click on the “Jewellery ” tab on the top of the Home page. You will be redirected to the “Jewellery” page. Click on the “Remodel your Old Jewellery” tab on the jewellery page. You will be asked to upload your old jewellery image. Fill up all your details, including your phone number and address. Then click on the submit button. Our customer care executive will get in touch with you within 24 working hours.

You can also see “Remodel your Old Jewellery” tab at the bottom of the home page itself.

Just type the specific items you are looking for on the search bar and click on the icon beside the search bar. Your search results will be displayed.

On the left side of the page you will find the heading “Filter by Price”. Drag the price bar according to your budget. You will find the products according to the price range you will pick.

In gallery and exclusives, on the left side of the page you will find the heading “Filter by Price”. Drag the price bar according to your budget. You will find the products according to the price range you will pick.

On every category page, you will find the “Exclusive” tab. Click on the tab and you will find the exclusive products according to the price range you choose.

Click on the “Exclusive” tab at the bottom of the home page. You will be redirected to the “Exclusive” page where you will find all the exclusive products according to the price range you choose.

Yes you can get. You have to click on the “Theme” or the “Occasion” tab at the top of the home page. You will be redirected to the “Theme” page or “Occasion” page respectively. On the “Theme” and “Occasion” page, you will get the type and occasion related products you are looking for. We also have an option in every category, where you can filter the products according to “Occasion” and “Type”.

Hunkky Dory believes in complete customer satisfaction. That’s why your dress can always be altered according to your genuine preferences.

Unlike exclusively designed dresses, all the products you buy from here will be replaced if you have a genuine problem.

You can always call or chat with our customer care executive for any kind of issues you have by clicking on the “Call us” or “Chat” tab on the left hand side of the top of home page.

If interested, you can always place bulk order. Click on the bulk order tab in the middle of the home page. You will be redirected to a page where you will be asked for the quantity you want to order. After mentioning the quantity, your name and address, click on the submit button.Our customer care executive will get in touch with you within 24 working hours.